Dr. Kenji, while not a Veteran himself, has had the privilege of working closely with Veterans at all stages of their journey—through the VA system, as a Primary Care Manager (PCM), and as an evaluator for QTC and VES in Asia. This experience has provided him with a deep understanding of the unique challenges Veterans face in securing the benefits they deserve.

Unfortunately, the system is often stacked against Veterans. Evaluators are rushed through complex cases with incomplete information, VA raters face overwhelming caseloads, and Veterans often lack the knowledge and insight needed to effectively advocate for themselves. These barriers can lead to delayed or denied benefits, even when a clear service-related disability exists.

Service-connected disability is not only about a percentage and money. A proper rating can directly impact a Veteran’s job opportunities, access to medical care, and overall quality of life. This is especially critical for Veterans living in Japan, where there is no VA presence. Dr. Kenji’s goal is to provide clarity, guidance, and support for cases where there is a clear mismatch between a Veteran’s medical condition and their disability rating.